ABOUT ACHA DIRECT
Acha was established in Bangkok, Thailand in 2001 by a western management team whose goal was to deliver premium Body Jewelry products at fair prices with excellent customer service. 12 years later Acha is a body jewelry industry leader serving clients in more than 50 countries around the world.
The secret to Acha‘s success begins in the production department where our production team manufactures high quality body jewelry while following strict quality control measures. Their efforts ensure that every client receives high quality Body Jewelry that exceeds the expectations of even our most demanding customers.
At Acha we believe every order deserves personal attention because even the best online shopping system is a poor substitute for our knowledgeable account managers. That is why every Acha client is assigned a dedicated account manager who, in addition to delivering expert product guidance, ensures the order and reorder experience is fast, smooth, and error free.
SOME OF OUR KEY STRENGTHS
We speak your language! We serve customers in English, French, German, Spanish and more.
All the jewelry in our online web store is in stock ready to ship immediately.
The online web store has a low minimum order of US $200 after discount.
We ship to every country in the world, mostly using FedEx, UPS or EMS. FedEx and UPS usually deliver the jewelry direct to your store; they do all the custom clearance process for you.
We offer a 30 day money back guarantee. That means 30 days from the date you receive the items, if any item is damaged or you are unsatisfied with it, you can return it.
It is easy to pay, since we accept PayPal, credit cards, Bank Transfer, Western Union, and Moneygram.
We can send you images of the jewelry you purchase from us without the “achadirect.com” watermark on the pictures.
We manufacture piercing jewelry, sterling silver jewelry and 14kt gold jewelry in our own factory. We follow a strict quality control procedure to make sure we manufacture and export the highest quality jewelry.
We have been open since 2001, specializing in body piercing jewelry, non-piercing fake jewelry, sterling silver and 14kt gold nose rings, and sterling silver earrings. You are welcome to visit our showroom in Bangkok, Thailand.
In order to contact us, please send us your inquiry here. We have Sales People who Speak English, French, German and Spanish, but our friendly and knowledgeable sales representatives will also try to reply your emails in Russian, Portuguese, Italian or Dutch
INSURANCE & RETURNS POLICY
Guaranteed Delivery: We cover all orders against damage or loss, free of charge*. If your package fails to arrive, or is damaged in transit, we will reship replacements for the lost and/or damaged items, at no additional cost. Depending on our stock, we reserve the decision to reship your items, substitute them, or refund the cost of your purchase. Note: This guarantee does not apply in case of a problem with Customs in your country.
* All orders are ensured only for the value of the Shipping Invoice
30 Day Money Back Guarantee: Acha Co., ltd. ensures perfect customer satisfaction. If the delivered merchandise do not meet your quality requirements, you may contact us with 30 days of the delivery date in order to get a Return Authorization Number. After the goods are returned to us, we will refund the cost of your purchase.
Returns will not be accepted without the Return Authorization Number.
WEBSITE FACEBOOK TWITTER